Real-Time Notifications, Real-Time Responses Stay in the loop with instant notifications for:

  • Order Alerts: Get immediate updates when an order is placed through your website. Quick alerts mean you can process orders faster, enhancing customer satisfaction. This is especially ideal for that large store with multiple employees who don't necessairly have time to check the email or even have access to the company's email.

  • Form Submission Notifications: Receive alerts the moment a form is submitted on your site. Whether it's a customer inquiry, a new subscriber, or a service request, you’ll be the first to know, enabling prompt responses.

How to Get Started Ready to transform your website’s communication capabilities? Here's how to install Twilio.

  1. Visit your CMS Max dashboard.
  2. Navigate to the Integrations section from settings.
  3. Click Add Integration and search for Twilio and click activate.
  4. Navigate to your store's notification settings or form submissions area to add your phone number.

Opt-In for SMS Services

  1. Consent: By opting into our SMS service, you agree to receive text messages from a CMS Max website at the phone number provided. This service is intended to provide the admin SMS notifications when a form has been submitted, order or any other admin related notification. Additionally, if you are a customer and would like to receive an SMS notification of an order you placed, you may opt-in and doso at the time of checkout on a CMS Max website.

  2. How to Opt-In: You can subscribe to our SMS service by:

    • Texting [Keyword] to 7183054451.
    • Signing up through our website by providing your phone number and agreeing to these terms.
    • Opting in at the time of purchase or registration on our website.
  3. Message Frequency: The frequency of messages depends on your interactions with us. Generally, you can expect to only be notified when an action has been taken place for something specific that you have signed up for (such as an order confirmation).

  4. Cost: Message and data rates may apply, depending on your mobile carrier.

  5. Age Restriction: You must be 18 or older to opt-in to our SMS service.

Opt-Out and Support

  1. How to Opt-Out: You can cancel the SMS service at any time by replying "STOP" to any message you receive. After sending the STOP message, you will receive one additional confirmation message acknowledging your opt-out request.

  2. Help Information: For help or more information, reply "HELP" to any message you receive or contact customer support at


  1. Data Use and Protection: We respect your privacy. Your phone number and personal information will not be shared with third parties except as necessary to provide the SMS service (e.g., sharing with Twilio for message delivery).

  2. Changes to SMS Policy: We reserve the right to modify this SMS policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

By subscribing to our SMS service with our Twilio Integration, you agree to this SMS Policy and our Terms of Service.



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