CMS Max knowledge center
CMS Max Frequently Asked Questions
Find answers by platform area, product workflow, or the decision your team is trying to make.
Start with a category for detailed how-to guidance, or use the platform questions below to understand websites, eCommerce, forms, SEO, AI, integrations, migration, and support.
- 17 categories
- Platform answers
- Product guidance
- Support paths
Browse by category
Go directly to the part of CMS Max you are working in.
Category pages contain focused articles and operating guidance. Product hubs provide the broader capability and implementation context.
Themes
Theme setup, design behavior, and visual configuration.
Open Themes02Templates
Page layouts, reusable structures, and template management.
Open Templates03Forms
Fields, submissions, uploads, limits, validation, and workflows.
Open Forms04Video
Embedding, media handling, playback, and accessibility context.
Open Video05Widgets
Reusable interface and content components.
Open Widgets06General
Platform, account, hosting, security, and common operating questions.
Open General07DNS management
Domains, records, nameservers, verification, and launch coordination.
Open DNS management08Plugins
Browse the complete CMS Max integration and product directory.
Open Plugins09Developer tools
APIs, webhooks, documentation, authentication, and MCP.
Open Developer tools10Blog
Publishing, authors, categories, images, metadata, and article workflows.
Open Blog11eCommerce
Products, checkout, orders, fulfillment, payments, tax, and shipping.
Open eCommerce12Events
Event content, dates, locations, registration paths, and publishing.
Open Events13SEO Max
Metadata, crawl issues, redirects, content checks, and AI assistance.
Open SEO Max14OpenAI
AI-assisted titles, descriptions, model choice, and product feeds.
Open OpenAI15Store Locator
Locations, hours, maps, search, and local landing pages.
Open Store Locator16Maxforms
AI form building, logic, payments, uploads, and integrations.
Open Maxforms17POS systems
Supported retail systems and integration discovery.
Open POS systemsPlatform FAQ
Start with the questions that shape the complete system.
These answers orient the project. Detailed configuration, plan, provider, integration, legal, and support requirements are confirmed for the specific organization.
What is CMS Max?
CMS Max is a managed website and commerce platform that brings content, eCommerce, forms, SEO, AI-assisted workflows, integrations, and operational tools into one system.
Can CMS Max build a custom website?
Yes. CMS Max supports custom responsive design, content architecture, reusable page systems, migration, integrations, testing, launch, and ongoing improvement. Scope depends on the organization and selected agreement.
Does CMS Max support eCommerce?
Yes. CMS Max supports catalogs, products, variants, pricing, customers, checkout, orders, fulfillment, reporting, and supported payment, tax, shipping, point-of-sale, and feed connections.
Can CMS Max connect to a point-of-sale system?
CMS Max supports selected native, partner, connector, and reviewed custom POS paths. The exact data, direction, timing, failures, and operational ownership are defined for each system.
Does CMS Max include forms?
Yes. CMS Max includes form capabilities, and Maxforms supports advanced public forms with AI creation, conditional logic, multi-step flows, payments, uploads, signatures, analytics, and integrations.
How does CMS Max support SEO and AI?
CMS Max supports technical and on-page SEO foundations, SEO Max workflows, metadata controls, structured content opportunities, and supported AI assistance for tasks such as titles, descriptions, and product content.
Can a website migrate from Shopify, WordPress, or WooCommerce?
Potentially. Migration starts with source data, content, URLs, SEO signals, apps, products, customers, orders, media, integrations, permissions, and operational requirements before the target and cutover are defined.
Does CMS Max have developer tools?
Yes. CMS Max provides APIs, webhooks, documentation, authentication controls, and an MCP server for approved development and integration work.
Where can existing customers get help?
Use the customer portal or contact page and include the affected website, workflow, urgency, steps to reproduce, expected and actual results, screenshots, timestamps, and recent changes.
When an article is not enough
Bring the exact workflow and evidence to CMS Max.
Useful support begins with the affected website, user role, URL, task, expected result, actual result, timestamps, screenshots, browser or device, and recent changes.
- Do include
- Reproduction steps, affected records, safe screenshots, timing, scope, impact, and what changed.
- Do not include
- Passwords, full payment-card numbers, secret keys, private health information, or unnecessary personal data.
- For integrations
- Provider, endpoint or workflow, direction, expected field, error response, retry behavior, and correlation details.
- For urgent incidents
- State the impact and affected customers clearly, then preserve logs and avoid uncoordinated production changes.
Need a project answer?
Turn the question into a documented next step.
CMS Max can help map the website, commerce, forms, integrations, migration, content, and operating responsibilities behind the request.
Building Relationships with Web Developers and Marketing Agencies that want better results
The world's fastest and most SEO friendly website code.